Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data has no consequences. This only applies insofar as no other indication is made in the following processing operations.

“Personal data” means any information relating to an identified or identifiable natural person.

Server Log Files

You can visit our website without providing any personal information.

Each time our website is accessed, usage data is transmitted to us or our web hosting provider / IT service provider by your internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, date and time of access, IP address, amount of data transferred, and the requesting provider.

Processing is carried out on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offer.

Your data is also transferred to Canada. For data transfers to Canada, there is an adequacy decision of the European Commission.

Contact

Controller

You may contact us if you wish. The controller responsible for data processing is:

AlphaShape is the trade name of Casmar Limited

Casmar Limited

RM03, 24/F, HO KING COMM CTR

2-16 FAYUEN ST, MONG KOK

HONG KONG

info@my-alphashape.de

Initial Contact by the Customer via E-mail

If you contact us on your own initiative by e-mail, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of handling and responding to your contact request.

If the contact is made for the performance of pre-contractual measures (e.g. consultation in case of interest in purchase, preparation of an offer) or concerns an existing contract between you and us, data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.

If contact is made for other reasons, data processing is carried out on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 (1) lit. f GDPR.

We use your e-mail address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and Processing When Using the Contact Form

When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you.

We use your e-mail address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Orders

Collection, Processing and Transfer of Personal Data in Connection with Orders

When placing an order, we collect and process your personal data only to the extent necessary for the fulfillment and handling of your order as well as for processing your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded.

Processing is carried out on the basis of Art. 6 (1) lit. b GDPR and is necessary for the performance of a contract with you.

Your data is passed on, for example, to the shipping companies and dropshipping providers selected by you, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly observe the legal requirements; the scope of data transmission is limited to a minimum.

Your data is also transferred to Canada. For data transfers to Canada, there is an adequacy decision of the European Commission.

Reviews

Data Collection When Submitting a Comment or Review

When commenting on/reviewing a product or a post, we collect your personal data (name, e-mail address, comment text) only to the extent provided by you. The processing serves the purpose of enabling comments/reviews and displaying them.

By submitting the comment/review, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of processing carried out on the basis of the consent up to the time of revocation. Your personal data will then be deleted.

When your comment is published, the name you provide and the e-mail address you provide will be published.

Merchandise Management

Use of an External Merchandise Management System

We use an inventory management system for contract processing within the framework of order processing. For this purpose, the personal data collected in the context of the order is transferred to sevDesk.

Payment Service Providers

Use of PayPal

All PayPal transactions are subject to the PayPal Privacy Policy. You can find this at:

https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Express

We use the payment service PayPal Express of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22–24 Boulevard Royal, L-2449 Luxembourg; “PayPal”) on our website. The data processing serves the purpose of being able to offer you payment via PayPal Express.

For the integration of this payment service, it is necessary that PayPal collects, stores and analyses data (e.g. IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies can also be used for this purpose. Cookies enable your browser to be recognised.

The processing of your personal data is carried out on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in offering a customer-oriented range of different payment options. You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you.

When you select and use PayPal Express, the data required for payment processing will be transmitted to PayPal in order to be able to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR.

Further information on data processing when using the PayPal Express payment service can be found in the corresponding privacy policy at:

www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS

Use of PayPal Check-Out

We use the payment service PayPal Check-Out of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22–24 Boulevard Royal, L-2449 Luxembourg; “PayPal”) on our website. The data processing serves the purpose of being able to offer you payment via this service.

When selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal or “Pay Later” via PayPal, the data required for payment processing will be transmitted to PayPal in order to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR.

Credit Card via PayPal, Direct Debit via PayPal & “Pay Later” via PayPal

For individual payment methods such as credit card via PayPal, direct debit via PayPal or “Pay Later” via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical methods from credit reference agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship.

The credit report may contain probability values (score values), which are calculated on the basis of scientifically recognised mathematical-statistical methods and which include address data, among other things, in the calculation. Your legitimate interests will be considered in accordance with the statutory provisions.

The data processing serves the purpose of credit assessment for contract initiation. Processing is carried out on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in protection against payment default when PayPal makes advance payments.

You have the right, on grounds relating to your particular situation, to object at any time to this processing of personal data concerning you, which is based on Art. 6 (1) lit. f GDPR, by notifying PayPal.

The provision of data is necessary for the conclusion of a contract with the payment method selected by you. Failure to provide data means that the contract cannot be concluded using the selected payment method.

Third-Party Providers

When paying via a third-party payment method, the data required for payment processing are transferred to PayPal. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR. For the execution of this payment method, PayPal may subsequently transfer the data to the respective provider. This processing is also carried out on the basis of Art. 6 (1) lit. b GDPR. Local third-party providers may include, for example:

Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany)
giropay (Paydirekt GmbH, Stephanstr. 14–16, 60313 Frankfurt am Main, Germany)

Purchase on Account via PayPal

When paying via the payment method “purchase on account,” the data required for payment processing are initially transmitted to PayPal. For the execution of this payment method, the data are then transferred by PayPal to Ratepay GmbH (Franklinstraße 28–29, 10587 Berlin; “Ratepay”) in order to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR.

Ratepay may obtain a credit report based on mathematical-statistical methods (probability or score values) from credit reference agencies, as described above. The data processing serves the purpose of credit assessment for contract initiation. Processing is carried out on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in protection against payment default when Ratepay makes advance payments.

Further information on data protection and which credit agencies Ratepay uses can be found at:

https://www.ratepay.com/legal-payment-dataprivacy/

and

https://www.ratepay.com/legal-payment-creditagencies/

Further information on data processing when using PayPal can be found in the corresponding privacy policy at:

https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of the Payment Service Provider Stripe

All Stripe transactions are subject to the Stripe Privacy Policy, which you can find at:

https://stripe.com/de/privacy

Cookies

Our website uses cookies. Cookies are small text files which are stored in or by the internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that enables unique identification of the browser when the website is accessed again.

Cookies are stored on your device. You therefore have full control over the use of cookies. By choosing appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually about their acceptance, as well as prevent the storage of cookies and transmission of the data they contain. Cookies that have already been stored can be deleted at any time. Please note that in such cases you may not be able to use all functions of this website to their full extent.

You can find out how to manage (including deactivate) cookies in the most important browsers at the following links:

Chrome: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically Necessary Cookies

Unless otherwise stated in this privacy policy, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure.

Furthermore, cookies enable our systems to recognise your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised again after a page change.

The use of cookies or comparable technologies is based on Section 25 (2) TTDSG. The processing of your personal data is carried out on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offer.

You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you.

Rights of Data Subjects and Storage Period

Duration of Storage

After full performance of the contract, the data will initially be stored for the duration of the warranty period and then, taking into account statutory, in particular tax and commercial, retention periods, and deleted after expiry of these periods unless you have consented to further processing and use.

Rights of the Data Subject

If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR:

Right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.

You also have the right to object to processing under Art. 21 (1) GDPR where processing is based on Art. 6 (1) lit. f GDPR, as well as to processing for direct marketing purposes.

Right to Lodge a Complaint with the Supervisory Authority

Under Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you consider that the processing of your personal data is not lawful.

Right to Object

Where the processing of personal data specified here is based on our legitimate interest according to Art. 6 (1) lit. f GDPR, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future.

After an objection has been made, the processing of the data concerned will be stopped, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or where the processing serves the establishment, exercise or defence of legal claims.

Last updated: 01 November 2025